Privacy Policy
Last Updated: April 15, 2025
Itasca Lawns ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL, e.g., itascalawns.com], use our contact forms, or engage our lawn care services ("Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our Services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you request an estimate, contact us via our website form, or sign up for our Services.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This information is typically non-personally identifiable.
Form Data
Personal information you provide when submitting forms on our website, such as through our contact form or estimate request form (processed via Netlify Forms or a similar service). This includes name, email, address, phone number, and any message content.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Provide and manage our Services.
- Create and manage your account/customer profile.
- Respond to your inquiries and offer customer support.
- Send you service-related communications, invoices, and updates.
- Request feedback and contact you about your use of our Services.
- Process payments and refunds.
- Monitor and analyze usage and trends to improve our website and Services.
- Comply with legal and regulatory requirements.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. For website forms, data submitted is processed by our form handling provider (e.g., Netlify).
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Data Sharing
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from ItascaLawns LLC, from 218-208-0042 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 218-208-0042 or itascalawns@gmail.com. Mobile opt-in information is never shared with third parties.
Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Site.
Third-Party Websites
The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us using the information below to inquire about or exercise these rights.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions or comments about this Privacy Policy, please contact us at:
Itasca Lawns
42536 US Hwy 2
Deer River, MN 56636
Phone: (218) 208-0042
Email: itascalawns@gmail.com